Got questions? This way.
Find answers to common questions about our services. We aim to provide you with clear and helpful information.
General questions:
This section covers general information about our business, including the services we offer, our location, operating hours, and how to contact us for further assistance.
We are conveniently located in the heart of Langley, with plenty of free parking available for our customers. Our facility features four fully equipped service bays, allowing us to efficiently handle everything from rock chip repairs to complete auto glass replacements and ADAS recalibrations. Whether you're stopping by for a quick repair or a scheduled replacement, we provide a comfortable and convenient service experience.
Our shop is open Monday to Saturday from 8:00 AM to 5:00 PM for regular service appointments.
We also understand that many customers have busy schedules, which is why we offer 24/7 after-hours service by appointment. If you can't make it during our normal business hours, we're happy to work around your schedule and stay open later when needed.
Any day, any time—we'll do our best to get the job done for you. Whether you need an early morning, evening, or weekend appointment, our goal is to provide flexible and convenient auto glass service that fits your lifestyle.
Getting in touch with us is easy! You can:
- Call or text: 778-366-8448
- Email: gladzautoglass@gmail.com
- Visit our shop: 110-20530 Langley Bypass, Langley
We recommend booking an appointment for windshield and auto glass replacements to ensure we have the correct glass and materials ready for your vehicle. For rock chip repairs, walk-ins are always welcome.
If you need a replacement and don't have an appointment, feel free to stop by. We can often complete same-day service if the required glass is available locally. Our team will do its best to get you back on the road as quickly as possible.
Yes! We offer convenient mobile auto glass service for customers who are unable to visit our shop. Whether you're at home, work, or another location, our experienced technicians can come to you and perform high-quality auto glass repairs and replacements on-site. Best of all, there is no additional charge for our mobile service within our service area. You can enjoy the same professional workmanship and warranty coverage without the inconvenience of leaving your location.
Yes! If your schedule is busy and you can’t make it to our shop, we can help. We offer a convenient pickup and drop-off service at no additional charge.
Our team will come to your location, pick up your vehicle, bring it to our shop for the required repair or replacement, and then return it back to you once the work is completed. This service is designed to make your experience as easy and hassle-free as possible.
It depends on your insurance coverage and your personal preference.
Most standard insurance policies cover OEE (Original Equipment Equivalent) glass, which is designed to meet the same fit, safety, and performance standards as the original windshield.
If you have OEM glass coverage through your primary insurance provider or a third-party endorsement, we can source and install OEM (Original Equipment Manufacturer) glass for your vehicle.
In some cases, if OEE glass is not available, we may be able to obtain approval from your insurance company to use OEM glass instead.
If your insurance policy does not include OEM coverage but you still prefer OEM glass, we can certainly arrange it for you. In that case, you would simply be responsible for paying the price difference between the OEE and OEM glass.
The main difference between OEM (Original Equipment Manufacturer) and OEE (Original Equipment Equivalent) glass is the branding and the manufacturer, not necessarily the quality.
- OEM Glass: This is the same glass that was originally installed on your vehicle when it was built. It is manufactured to the vehicle manufacturer's specifications and typically carries the automaker's logo (such as Toyota, Honda, Ford, BMW, etc.).
- OEE Glass: OEE stands for Original Equipment Equivalent. It is manufactured to meet the same safety and quality standards as OEM glass but is usually produced by the same or another approved manufacturer without the vehicle manufacturer's branding. OEE glass provides an excellent fit, clarity, and performance at a more affordable price.
Both OEM and OEE glass are designed to meet strict safety standards and, when installed correctly, provide reliable performance. The right choice often depends on your insurance coverage, budget, and personal preference. Our team can help you understand your options and recommend the best solution for your vehicle.
Service details:
Learn more about the specifics of our services, including how to schedule appointments, what to expect during consultations, and the customization options available to meet your needs.
We offer a full range of auto glass services for all makes and models. Our services include windshield replacement, rock chip repair, back glass replacement, door glass replacement, quarter glass replacement, vent glass replacement, and sunroof/roof glass replacement. We also repair and replace window regulators, install new wiper blades, and provide Aquapel® windshield treatment for superior rain repellency and improved visibility. Whether you need a minor repair or a complete glass replacement, our experienced technicians are here to help.
We service all vehicle makes and models, from luxury and high-end vehicles to everyday passenger cars, SUVs, trucks, vans, and commercial fleet vehicles. Our experienced technicians have the knowledge and equipment to work on both modern and older vehicles, ensuring professional auto glass repair and replacement services regardless of the make or model.
We stand behind the quality of our work. That's why we offer a lifetime warranty on workmanship for all auto glass installations. In addition, all parts are covered by the manufacturer's warranty. You can drive away with confidence knowing your vehicle has been serviced by professionals who take pride in delivering quality workmanship and long-lasting results. If you ever experience an issue related to our installation, we're here to help.
Yes. Our lead technician is ITA-certified in Automotive Glass and has over 9 years of industry experience. Having worked with some of the leading auto glass companies in the industry, our technician brings extensive knowledge, expertise, and attention to detail to every job. Whether it's a simple rock chip repair or a complex windshield replacement with ADAS calibration, you can trust that your vehicle is in experienced and qualified hands.
Yes. For vehicles equipped with Advanced Driver Assistance Systems (ADAS), we perform recalibration to OEM specifications using industry-leading Autel ADAS calibration equipment. This ensures that safety features such as lane departure warning, forward collision warning, adaptive cruise control, and camera-based systems function correctly after a windshield replacement.
For certain newer vehicles that require manufacturer-specific calibration procedures, we coordinate directly with the dealership to have the camera recalibrated properly. We handle the entire process for you, making it a seamless and hassle-free experience while ensuring your vehicle's safety systems are restored to factory standards.
Most windshield replacements are completed in 3 to 4 hours, depending on the vehicle and whether ADAS calibration is required. We use premium-quality adhesive with a 30-minute Safe Drive-Away Time , allowing you to get back on the road safely as soon as possible. Our goal is to provide a fast, professional service without compromising on quality, so you can have your vehicle back the same day with minimal downtime.
The cost of a full windshield replacement varies depending on your vehicle make and model. However, most customers have comprehensive insurance coverage, so you typically only need to pay your deductible.
Since auto glass replacement is usually processed as a comprehensive claim, it generally does not impact your insurance premium. We handle the entire insurance claim and direct billing process for you to make it completely hassle-free.
If you don’t have comprehensive coverage, we can still provide you with a competitive quote. We are confident that we can beat any competitor’s pricing while still delivering high-quality materials and professional installation.
Yes—if you have comprehensive insurance coverage, rock chip repairs are typically completely free and covered by your insurance.
The repair process usually takes about 30 minutes, so you can get back on the road quickly and safely.
If you do not have insurance coverage, rock chip repair is available for a flat rate of $50. It’s a fast and affordable way to prevent the damage from spreading and avoid a costly windshield replacement.
Insurance Claims:
Yes! We handle the entire insurance claim process for you, making your auto glass repair or replacement hassle-free. We offer direct billing with ICBC, BCAA, Family Insurance, and most private insurance providers, including out-of-province insurance policies. We also work with fleet maintenance companies and commercial accounts. Our team takes care of the paperwork and claim process from start to finish, so you can focus on getting back on the road.
You don't need to worry about the paperwork—we make the process simple and hassle-free. When you come in for your appointment, just bring your insurance information or policy details, and we'll take care of the rest.
Our team will handle the insurance claim, complete the necessary paperwork, and arrange direct billing whenever possible. From start to finish, we manage the entire process so you can enjoy a stress-free experience and get back on the road quickly.
Yes! We can assist with out-of-province insurance claims and work with insurance providers from across Canada and the United States.
The claim process may vary depending on your insurance company and policy, but our experienced team will guide you through every step. We'll help with the paperwork, coordinate the claim process, and do everything we can to make your auto glass repair or replacement as smooth and hassle-free as possible.
An occasional auto glass claim made under your comprehensive insurance coverage will not affect your insurance premium.
However, like any type of insurance claim, frequent comprehensive claims may impact your future premiums or policy terms, depending on your insurance provider. If you only make glass claims occasionally, there is generally little or no effect on your premium.
Yes! We assist with third-party insurance claims and deductible reimbursement. Our team will help you through the process and prepare the necessary paperwork on your behalf.
We can submit the required documents to the insurance company and guide you every step of the way, making the process as smooth and hassle-free as possible. Our goal is to help you receive any eligible reimbursement while taking the stress out of dealing with insurance paperwork.